Shipping policy

Thanks for shopping with AtlasCo and supporting our Rider Owned Scooter store. We really appreciate it!  To help you make your purchasing easy, we offer FLAT RATE shipping costs within Australia/New Zealand and Rest of the World.

FLAT RATE SHIPPING LOCAL AND GLOBAL 

WITHIN AUSTRALIA & NEW ZEALAND

  •  $ 12.99 FLAT RATE 

REST OF WORLD 

  • $49.99 FLAT RATE 

We provide a guide to shipping times below but also please click here to check for current delays in shipping times due to the Covid Pandemic. 

To check Australia Post delivery times click here

At AtlasCo we ship to every country in the World that the carriers allow, and we bust our ass to get your package to you as soon as possible as we know you're hanging out for your new parts! 


So, how long does delivery take?
It depends on where you live. Your order is processed within 1-3 days business days Monday - Friday and then then shipped , and if you place your order on a weekend or Public Holiday it will be processed the following business day.

Please note that due to the Pandemic and ongoing lockdowns, some of the courier services around the world are delayed significantly due to precautions taken by our carries. It varies country by country. Once your item is shipped from our warehouse, we have no control over the freight carriers and their delays as they vary from country to country. 

Below is an good estimate of delivery times provided by our preferred carrier Australia Post:

UPDATE: Please note that Australian COVID restrictions between states, may impact our estimated delivery times as set out below.

AUSTRALIA + NEW ZEALAND (our home turf!)

NSW 2 to 5 working days
ACT 2 to 5  working days
QLD 2 to 5  working days
VIC 2 to 5  working days
SA 2 to 8  working days
WA 2 to 8  working days
NT 2 to 8 working days
TAS 2 to 8 working days
NEW ZEALAND 2 to 8 business days


INTERNATIONAL

Yes, we ship to every country around the world and as FAST as the courier allows!

United States 10-15 Business Days
United Kingdom 10-15 Business Days
Canada 10-15 Business Days
France 10-20Business Days
Spain 10-20 Business Days
Russia 15-20 Business Days
Germany 10-20 Business Days
Israel 20-30  Business Days
Singapore 7-15 Business Days
Russian Federation 15-20 Business Days
Rest of World 15-20 Business Days

 

AtlasCo's prefered carrier is Australia Post, and its reliable and dependable. When the package arrives in the country of destination Australia Post hands the order to that country's national post carrier to complete the delivery.

Is insurance and tracking included with delivery?

Yes, your order comes with complimentary tracking and insurance. Once we have dispatched your order you will be emailed a tracking number from our warehouse.
If you haven't received your tracking number for some reason, please check your 'JUNK MAIL' or email us at contact@atlasco.online. Please dont DM us on Social media regarding packages. 

I have not received any tracking for my order what should I do?

Generally, you will receive tracking information within 2 days of placing your order. It will be sent to the email you used with your order. If you haven't received your tracking number for some reason, please check your 'JUNK MAIL' or email us at contact@atlasco.online

The AtlasCo Extra 
🔹Kick-Ass curated range of top brand scooters and parts⁠ at the best prices (check out our price match guaranteee !) 
🔹FLAT RATE SHIPPING Domestic and Global! 
🔹 Free AtlasCo signature grip with every deck 
🔹 Free Sticker pack with every order!
🔹Rider Owned and operated Scooter Store

PLEASE ALSO NOTE
International orders may be subject to import fees , customs duties value added taxes (VAT) , etc. All shipping costs do NOT cover these fees in your country.

Please check in your country as to what will be charged to you. 
This also includes any complimentary promotional material and parts that we may send to support an event.

AtlasCo.Online cannot provide information about these fees. Please contact your customs officer for detailed information.

Any questions, just let reach out via our 'Contact Us' Page.
 
#Atlasco #rideyourheartout #supportriderowned #joyofriding